Our commitment to you
We are committed to an assurance that the service you are accessing is the best that it can be for you.
All our members have signed up to our voluntary good practice guidelines. You can ask them to show you qualifications, insurance details, complaints policies and procedures, safeguarding, health and safety and risk management processes.
The spaces in nature you will access should also be places that meet your needs and are as accessible as possible. It is however a fact that some sites may require off track movement and therefore are not standard wheel chair accessible or easy for people with mobility issues to access. Our members should point that out in publicity to avoid disappointment and where they can, make every effort to meet your needs.